Customer reviews

4.3/5

46 verified reviews in the last 6 months.

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  • L

    Leonardo F.

    Purchased on 29 March 2024

    4.3/5

    I expected more from a phone supposedly in good condition. It came with the metal bumper (the one that goes all the way around the screen) completely scratched, so instead of being black (I bought the black color) the metal is basically silver all the way around the screen. The screen is very good without scratches, the battery is only at 91% but the phone is fully functional and very fast. Overall it's neither good or bad, but ok for me as I wasn’t expecting so many scratches all over the metal bumper.

    Reviewed in Australia on 1 July 2024

    iPhone 14 Pro 256GB - Space Black - Unlocked
  • D

    David S.

    Purchased on 23 February 2024

    5/5

    The phone arrived well packaged in good time. It had a tiny tiny little mark on the edge of the case and a very faint scratch on the screen, which you could only see when the phone was held in a particular position. Neither the screen nor the case are a concern and both are invisible now after adding a screen saver and phone case. The phone works perfectly and the battery health is 100%. I can highly recommend Back Market iPhones and will be happy to buy another in the future.

    Reviewed in Australia on 13 March 2024

    iPhone 14 Pro 1000GB - Space Black - Unlocked
  • H

    Harrison S.

    Purchased on 3 April 2024

    4.8/5

    Got the iPhone 14 Pro 512gb has 99% battery health no scratches or marks and came in 2 days very happy with it

    Reviewed in Australia on 1 July 2024

    iPhone 14 Pro 512GB - Deep Purple - Unlocked
  • E

    Estelle G.

    Purchased on 31 March 2024

    4.9/5

    Livraison rapide ,j’ai pris le qualité B et l’état est vraiment excellent que ce soit intérieur ou extérieur . Batterie 100%

    Reviewed in Australia on 1 July 2024

    iPhone 14 Pro 256GB - Space Black - Unlocked
  • S

    Sami C.

    Purchased on 26 February 2024

    5/5

    I chose the 14 Pro 512gb, “excellent” condition. And it came in pristine condition. The battery health was 92%. Which is very good.

    Reviewed in Australia on 10 March 2024

    iPhone 14 Pro 512GB - Space Black - Unlocked
  • W

    Wajheeh B.

    Purchased on 16 April 2024

    2.8/5

    Paid around nearly $1100 with the battery health level at 89 % big scratches on screen and back. They didn't do refurbished work on the phone. Camera lenses are also scratched. It would have been better if buy from Facebook market place. I don't recommend them to anyone.

    Reviewed in Australia on 1 July 2024

    iPhone 14 Pro 128GB - Deep Purple - Unlocked
  • M

    Matthew B.

    Purchased on 4 April 2024

    3.3/5

    Purchased an iPhone 14 Pro 1000gb. All seemed to work well, however within a month of use I received a notification regarding the camera hardware on the phone. The message shows that the camera is not working properly or is not a genuine apple part. I tried using the camera on the iPhone and the 3x zoom and some other zoom functions are not working. I tried signing in to get customer assistance however the website is not displaying my order when signing in. It seems technical assistance can only be provided once signed in and an order is selected. Quite disappointing

    Reviewed in Australia on 1 July 2024

    iPhone 14 Pro 1000GB - Space Black - Unlocked
  • H

    Han T.

    Purchased on 2 April 2024

    5/5

    It is totally like a new phone. I love it very much. Thank you Back Market

    Reviewed in Australia on 1 July 2024

    iPhone 14 Pro 1000GB - Deep Purple - Unlocked
  • F

    Faith G.

    Purchased on 11 March 2024

    5/5

    Arrived very quickly, no marks and 98% battery health. Very happy 😀

    Reviewed in Australia on 25 March 2024

    iPhone 14 Pro 256GB - Gold - Unlocked
  • L

    Lucas R.

    Purchased on 7 April 2024

    2.5/5

    I have experienced the worst delivery conditions with you so far. If I hadn't asked about the delivery status after a week of not hearing anything, nothing would probably have happened with my order. I can understand that if AU Post loses the parcel, you are in a difficult situation. But with a $1200 purchase, I expect better communication. I have now only found out 6 days after contacting your customer support that I am now waiting for an uncertain amount of time for my order. Translated with DeepL.com (free version)

    Reviewed in Australia on 1 July 2024

    iPhone 14 Pro 128GB - Deep Purple - Unlocked