All refurbished Android Smartphones: customer reviews
4.3/5
4,386 verified reviews in the last 12 months.
E
Elsja P.
Purchased on 2 January 2025
Verified purchase
5/5
I was looking for an alternative to purchasing a new phone ( I wanted a Iphone 13 mini) as I did not want to go into a plan with a CSP. I discovered Back Market (B.M) online, read the reviews and decided to give them a try. This is my first time purchasing a refurbished phone, and I am very happy I did.
My phone is working wonderfully well and I would say give them a go if you are interested in an alternative to buying new.
The phone I chose, looks like new at half the cost. The process was very easy and I had my phone delivered within a few days. Based on my experience I will certainly look to doing this again, when the need arises.
Not bad, though not perfect either. Occasionally when I go to open it, all I get is a dark grey, unresponsive screen. Simply turning it off and on again (with two quick clicks of the power button) fixes this though, so it's not a big issue. The auto-correct on the keyboard is really funky though, and unless my fingers are fatter than I thought they were, it likes to insert random spaces and (sometimes imaginary) words so that 'random' becomes 'ra an dome' or something, which is not an issue I had with my previous refurbished SE (2nd ed). I've changed the auto-correct, auto-punctuation and predict features to off in settings, which makes things a bit better but I still occasionally have the issue. The screen went completely unresponsive on me at one point when I opened the phone onto safari, and I had to do the 'volume up then down quickly and hold the power button until you see the apple symbol' restart, after which it was working normally again. Other than those (mostly just mildly inconvenient) issues, it has been behaving fine. Oh, it also didn't let me do the connect-to-mac info crossover when I was first setting up the phone, but from what I could see online this is normally c...
This is my first refurbished phone, so the jury is still out. Apple says they can’t recognise the screen or the battery, so possibly not genuine Apple parts. Screen freezes occasionally, have to exit and try again, works so far. Overall ok. Considering the price of new Apple phones, I’m still ok with buying a refurbished phone. The condition of the phone was spot on. Delivery was on time. It’s only been a couple of weeks, at this point I’m still a customer of backmarket.
1st purchase on back market. The phone was surprisingly good, only 1 little not noticeable scratch near the mute switch. Battery health was 88% and still hold up throughout the day with a light use. Very recommended to purchase a used / refurbished phone through back market
The phone arrived when you said it would. If I didn’t know any different I would think it was a new phone and not a refurbished phone.
The only little niggle I have is the life of the battery but then I didn’t expect it to last very long anyway.
I am very much enjoying using my “new” phone.
Very happy with the phone. I was concerned about buying a refurbished phone but it looks brand new and works excellently. The price was great and delivery time, excellent. Would buy from Back Market again and definitely recommend them.
Phone arrived promptly, great service, being a refurnished phone I was quite impressed, could not find any scratches or dings, it looked brand new, battery life 100% very happy, would highly recommend Backmarket for a refurbished phone.
The phone I got was ( premium ) condition and I honestly love the phone I picked it up today and it runs smoothly battery capacity at 100% not even a single scratch seriously think it’s never been used setting up was a breeze I was a bit hesitant at first buying a refurbished phone but I was proven otherwise 11/10 for me thank you so much, hopefully there won’t be any problems with this phone 🩷
It was cheap and works perfectly fine. I don't think anyone should buy a new phone, its dumb. Buy refurbished, save money and the environment. Its just a phone, you browse the web, go on social media and look at memes on it, it does not need to cost $2000...
My Apple iPhone 13 with I think it’s 128 memory was like brand-new hasn’t a single mark on it very happy with my purchase very good phone. I did have an iPhone 7 upgraded to the 13. excellent value for money with a 12 month warranty.