Customer reviews for Refurbished MacBook

4.5/5

605 verified reviews in the last 24 months.

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  • N

    Nicola S.

    Purchased on 15 January 2025

    Verified purchase
    5/5

    I purchased the ‘fair condition’ version of the 2017 MacBook Pro last week and was so incredibly happy with the product I received! Despite the minor and hardly noticeable signs of use, the laptop looks, feels and operates like it’s practically new. Additionally, the quality of service and updates from the back market team was also very helpful and helped put my mind at ease. I find it very hard to source a reliable and efficient second hand technology store without feeling some sense of dread, but back market definitely rose to the challenge and surpassed my expectations. It also arrived earlier than anticipated - so a definite plus. Will definitely be coming back here again in the future.

    Reviewed in Australia on 26 March 2025

    MacBook Pro Retina 13-inch (2017) - Core i5 - 8GB SSD 256 QWERTY - English
  • M

    Myles L.

    Purchased on 3 March 2025

    Verified purchase
    4.2/5

    Everything was good. The item was received in good time and everything works well. I was a bit wary of purchasing a refurbished unit, but all is good.

    Reviewed in Australia on 26 March 2025

    MacBook Pro Retina 15-inch (2017) - Core i7 - 16GB SSD 512 QWERTY - English
  • V

    Vonleth V.

    Purchased on 4 April 2025

    Verified purchase
    4.8/5

    I’m so so happy with my purchase and the product received! I can say that besides being a little bit “dirty” in some keys (I cleaned it easily) this computer is in a PERFECT condition! Works amazingly and I have 0 complaints so far (I’ll keep using it and see how it goes). Only detail is that it came with the Apple adaptor but NOT with the original Apple cable (and can cause issues when charging) so, have that in consideration and maybe buy the original cable so you can avoid any inconvenience 🤍. I’ll absolutely use BackMarket again, this is an absolute goldmine!

    Reviewed in Australia on 9 April 2025

    MacBook Pro Retina 13-inch (2017) - Core i5 - 8GB SSD 512 QWERTY - English
  • E

    Elizabeth W.

    Purchased on 12 March 2025

    Verified purchase
    4.8/5

    I'm pretty impressed after a couple of weeks of use. 'Some wear and tear' was only one single letter on the keyboard that has the surface scratched, plus some light surface marks on the outside. The laptop is quick, super functional and it's hard to notice that it's a refurb, other than those aesthetics, so far.

    Reviewed in Australia on 26 March 2025

    MacBook Pro Retina 13-inch (2020) - Core i7 - 16GB SSD 512 QWERTY - English
  • T

    Tahlia G.

    Purchased on 27 February 2025

    Verified purchase
    4.4/5

    The laptop is in exceptional condition. My only gripe with it is that it is the wrong colour. I ordered gold and I got silver, but overall, still happy with the laptop as it's perfect for my business needs!

    Reviewed in Australia on 26 March 2025

    MacBook Air 13-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB - QWERTY - English
  • H

    Heloise M.

    Purchased on 16 March 2025

    Verified purchase
    5/5

    Arrived on time. Excellent condition. Came with a charger. It runs exactly like any apple product does - fast and simple. Great. If this laptop stays doing what its meant to do for a good long time, then i'm never buying brand new tech again.

    Reviewed in Australia on 2 April 2025

    MacBook Air 13-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB - QWERTY - English
  • J

    Janice D.

    Purchased on 6 January 2025

    Verified purchase
    4/5

    Sorry to have taken so long. We are pleased with the laptop we purchased from you through Dick Smith Market. We are quite pleased with the item even though it appears to be smaller than expected. It is working very well with all the Apple “bits & pieces”, so thank you. We will enjoy. Janice.

    Reviewed in Australia on 26 March 2025

    MacBook Air Retina 13-inch (2020) - Core i5 - 8GB SSD 256 QWERTY - English
  • R

    Richard S.

    Purchased on 13 October 2024

    Verified purchase
    5/5

    Service was fast and efficient and the Macbook pro was in excellent order. I'm writing this on it as evidence. Thanks Guys.

    Reviewed in Australia on 26 March 2025

    MacBook Pro 13-inch (2022) - Apple M2 8-core and 10-core GPU - 8GB RAM - SSD 256GB - QWERTY - English
  • C

    Claire N.

    Purchased on 18 March 2024

    Verified purchase
    4.8/5

    Really pleased, a like-new refurbished laptop for a great price, and delivered quickly. Have used BackMarket before and will use them again.

    Reviewed in Australia on 26 March 2025

    MacBook Air 13-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB - QWERTY - English
  • F

    Farsad A.

    Purchased on 16 March 2025

    Verified purchase
    4.4/5

    I'm ok with this Macbook however: 1- it's Camera (webcam) is not working and 2- sometimes I have to restart the macbook few times before it could connect to my wifi.

    Reviewed in Australia on 30 March 2025

    MacBook Air 13-inch (2015) - Core i5 - 4GB SSD 128 QWERTY - English