Customer reviews for Refurbished Smartphones

4.3/5

4,326 verified reviews in the last 12 months.

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  • B

    Ben M.

    Purchased on 21 June 2024

    4.5/5

    I am very happy with my phone! Had a few paint chips and 92% battery health, otherwise perfect. For the price it's definitely worth it than buying a brand new phone. Will continue to buy refurbished phones

    Reviewed in Australia on 3 July 2024

    iPhone 12 mini 128GB - Green - Unlocked
  • J

    Jl Z.

    Purchased on 9 March 2024

    4.8/5

    as expected there are minimal scratches on the phone which is ok because its refurbished. the battery health is 90% which is really good! so far im loving the phone. no hidden issues at all. also the delivery was early and that made me happy and satisfied with the service. will surely buy again in the future. salute to the seller!

    Reviewed in Australia on 27 March 2024

    iPhone 11 64GB - Black - Unlocked
  • N

    Nishant S.

    Purchased on 9 February 2024

    5/5

    Super fast delivery and Phone was in superb condition with no scratches or dents of any kind. I would call it brand new if not for the battery which is at 89%, really good for a refurbished phone. 5* service.

    Reviewed in Australia on 27 February 2024

    iPhone 13 Pro 128GB - Graphite - Unlocked
  • P

    Philip Y.

    Purchased on 10 January 2024

    5/5

    It was a purchase for my daughter starting high school. She is very happy with your product. It is performing as I expected, and it has a battery of 100% health, which is a bonus. I've recommended the Back Market to other family members who have now purchased phones in the last two weeks. I applaud the transparency you offer on your site with the process of refurbishing, the sellers profiles and the comparison tool. Very thorough. A well-thought-out funnel.

    Reviewed in Australia on 21 January 2024

    iPhone SE (2020) 64GB - White - Unlocked
  • M

    Michael R.

    Purchased on 21 September 2024

    4.8/5

    It was cheap and works perfectly fine. I don't think anyone should buy a new phone, its dumb. Buy refurbished, save money and the environment. Its just a phone, you browse the web, go on social media and look at memes on it, it does not need to cost $2000...

    Reviewed in Australia on 7 November 2024

    Google Pixel 7 128GB - Black - Unlocked
  • J

    Jos D.

    Purchased on 5 April 2024

    4.3/5

    Very happy about my refurbished phone. I didn’t need the specs of a new phone so bought one with the specs I wanted. Saved me about 1000 dollars. Better for the environment too. One very minor flaw: you advertise with promising at least 85% battery life, mine is 84% (🤨). I can totally life with that. Anyone thinking of going refurbished, go here.

    Reviewed in Australia on 1 July 2024

    iPhone XS 64GB - Space Gray - Unlocked
  • J

    Jeffrey D.

    Purchased on 29 January 2024

    4.9/5

    This is the first time I've bought a refurbished iPhone so naturally I had some misgivings. The iPhone I purchased was described as being in GOOD condition so I was expecting some acceptable wear and tear, the phone has arrived and it's in MINT condition. It's been installed and ready to go. A very happy camper. Delivery was quicker than expected and communication was excellent. The phone was expertly packed. Well done! I would recommend Back Market.

    Reviewed in Australia on 1 February 2024

    iPhone SE (2020) 64GB - Black - Unlocked
  • G

    Gregory B.

    Purchased on 20 March 2024

    5/5

    Absolutely brilliant we will purchase with you again and extremely happy with the two refurbished iphone 13 thankyou

    Reviewed in Australia on 1 July 2024

    iPhone 13 128GB - Pink - Unlocked
  • A

    Andrew B.

    Purchased on 23 February 2024

    4.3/5

    Excellent iPhone 8 easily upgraded to OS 16.7.5. Huge storage capacity & lightning fast. Apple makes inter device porting so easy with all user settings & data included. Suggest offering waterproof & tough protection casing with the sale of phones.

    Reviewed in Australia on 11 March 2024

    iPhone 8 256GB - Space Gray - Unlocked
  • J

    Jeffrie S.

    Purchased on 27 October 2024

    5/5

    I received my iPhone 7 promptly and I am very impressed with the service I received from beginning to end and the quality of my phone. I would not hesitate to recommend backmarket to friends and family.

    Reviewed in Australia on 11 November 2024

    iPhone 7 128GB - Jet Black - Unlocked