Customer reviews for Refurbished Smartphones

It was cheap and works perfectly fine. I don't think anyone should buy a new phone, its dumb. Buy refurbished, save money and the environment. Its just a phone, you browse the web, go on social media and look at memes on it, it does not need to cost $2000...

My old iPhone - the XS - was starting to act up (Took ages to call someone and often the calls would fail, apps and site pages took forever to load. Tried numerous restarts and updates, but I think it had just reached the end of its days. I bought it as a refurb in Feb 2021, so it lasted nearly 4 years). So, I decided to upgrade. The iPhone 14 seemed a good alternative - not too expensive and still "young" enough to be useful. Ordering and delivery was super quick - bought the phone on 4 Dec and it was delivered on 6 Dec, with regular tracking updates telling where it was. Transferring everything over from my old phone to my new one was easy, given it was iPhone to iPhone. The 14 itself works very well and I have had no issues so far. The look and feel is great and it is very responsive. Overall, I'm very happy with my purchase. Would recommend it and Back Market. :)

I have just bought an Iphone 7 from Back Market and am very happy with the whole experience. The Process was trouble free and delivery was quick. The phone looks like new and works perfectly. The cost was very reasonable for the quality of the phone received. Happy to recommend to future buyers.

I received my iPhone 7 promptly and I am very impressed with the service I received from beginning to end and the quality of my phone. I would not hesitate to recommend backmarket to friends and family.

Hi I upgraded from a iPhone XS that I bought from you to a iPhone 13 and I am very happy, I bought the iPhone XS from you but the earpiece was very crackley, I sent it back to be repaired but it came back still the same, I thought I would give you another chance, that is why I got the iPhone 13, and I am happy with this one, Pete.

I was very happy with the receipt of my iPhone 8 from Back Market. It was everything they said it would be. It was so clean it looked just like brand new and was packaged well and received in a timely manner. Thank you Back Market. I am one very happy customer. The battery life is excellent. It was no trouble at all to download all my data from my old phone into the new one.

Battery at 100% health, which was unexpected. A few minor nicks around the camera that had chipped the paint, but no damage to the lenses and no other marks or noticeable wear and tear. So awesome on that front. The only issue was that there was gunk that had built up over previous use in the gaps around the on-off and volume buttons, and a little bit in the speakers. Had to use a toothpick to scrape it all out. The kind of thing I would expect to be taken care of in the refurbishment process.

I am very satisfied with my first time experience to purchase an iPhone 22 from Backmarket. Not only was it delivered earlier than expected but the refurbished item came with a 100% battery health. Kudos, backmarket! Will come back for more.

I am very happy with my phone! Had a few paint chips and 92% battery health, otherwise perfect. For the price it's definitely worth it than buying a brand new phone. Will continue to buy refurbished phones