Essentially Mobile's customer reviews

59 verified reviews in the last 24 months.

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  • N

    Noah H.

    Purchased on 25 February 2025

    Verified purchase

    Not bad, though not perfect either. Occasionally when I go to open it, all I get is a dark grey, unresponsive screen. Simply turning it off and on again (with two quick clicks of the power button) fixes this though, so it's not a big issue. The auto-correct on the keyboard is really funky though, and unless my fingers are fatter than I thought they were, it likes to insert random spaces and (sometimes imaginary) words so that 'random' becomes 'ra an dome' or something, which is not an issue I had with my previous refurbished SE (2nd ed). I've changed the auto-correct, auto-punctuation and predict features to off in settings, which makes things a bit better but I still occasionally have the issue. The screen went completely unresponsive on me at one point when I opened the phone onto safari, and I had to do the 'volume up then down quickly and hold the power button until you see the apple symbol' restart, after which it was working normally again. Other than those (mostly just mildly inconvenient) issues, it has been behaving fine. Oh, it also didn't let me do the connect-to-mac info crossover when I was first setting up the phone, but from what I could see online this is normally c...

    Item

    iPhone SE (2022) 128GB - Starlight - Unlocked

    Condition

    Fair

    Reviewed in Australia on 16 March 2025

  • G

    Garth H.

    Purchased on 31 January 2025

    Verified purchase

    My Apple iPhone 13 with I think it’s 128 memory was like brand-new hasn’t a single mark on it very happy with my purchase very good phone. I did have an iPhone 7 upgraded to the 13. excellent value for money with a 12 month warranty.

    Item

    iPhone 13 128GB - Blue - Unlocked

    Condition

    Fair

    Reviewed in Australia on 17 February 2025

  • D

    Donna C.

    Purchased on 18 May 2025

    Verified purchase

    I was looking at a new computer but don’t use it often. My granddaughter put me on to Backmarker. I got a a fantastic computer for a fraction of the price of a new one. It works fantastically. Very happy customer!!

    Item

    MacBook Pro Retina 13-inch (2020) - Core i7 - 32GB SSD 1000 QWERTY - English

    Condition

    Good

    Reviewed in Australia on 3 June 2025

  • K

    Kristina J.

    Purchased on 2 March 2025

    Verified purchase

    I’m very happy with my purchase. My Apple Watch came in great condition, no scratches and works well . The only thing I would suggest for improvement is to make sure the battery is well charged before it shipped out.

    Item

    Apple Watch Series 8 (2022) GPS 41 mm - Aluminium Midnight - Sport band Black

    Condition

    Fair

    Reviewed in Australia on 17 March 2025

  • K

    Kelly C.

    Purchased on 12 December 2024

    Verified purchase

    at first it was very great, looked brand new. but after a day or two, notifications kept popping up and couldn't click out of it. pretty much was locked out of the phone then. after looking online and resetting the phone, it worked again and so far has been working well since then.. maybe a week or two.

    Item

    iPhone 11 Pro 256GB - Midnight Green - Unlocked

    Condition

    Excellent

    Reviewed in Australia on 1 January 2025

  • G

    Gerry L.

    Purchased on 30 November 2024

    Verified purchase

    Not a problem with the iPhone , seems to do what iPhones should do and delivered in good time and condition. I understood that it was a simple matter of transferring data/files from an Android to the iPhone. WRONG. WiFi transfer did not work on two different WiFi networks but direct cable transferred most data, only some photos, no Apps (from the Android) and Bluetooth connections (For hands-free operation) are hit and miss.

    Item

    iPhone 13 128GB - Midnight - Unlocked

    Condition

    Excellent

    Reviewed in Australia on 3 January 2025

  • H

    Helen G.

    Purchased on 19 January 2025

    Verified purchase

    Happy with my purchase of refurbished Apple Watch. Good service and fast delivery

    Item

    Apple Watch Series 9 (2023) GPS 45 mm - Aluminium Starlight - Sport band Starlight

    Condition

    Fair

    Reviewed in Australia on 2 February 2025

  • J

    Joan H.

    Purchased on 10 January 2025

    Verified purchase

    I love my Apple Watch from Back market. The price was fantasic and my Iphone is the perfect companion to the watch and they communicate with each other . The watch alerts me to calls, serves as an SOS alert in case of falls, monitors my exercise and calorie content. I am a happy customer.

    Item

    Apple Watch Series 9 (2023) GPS 45 mm - Aluminium Starlight - Sport band Starlight

    Condition

    Good

    Reviewed in Australia on 2 February 2025

  • J

    Jeanine S.

    Purchased on 6 April 2025

    Verified purchase

    The watch is great but the band is cheap and nasty and watch falls off easily. Will research a better more secure band.

    Item

    Apple Watch Series 9 (2023) GPS 45 mm - Aluminium Silver - Sport band Grey

    Condition

    Fair

    Reviewed in Australia on 11 May 2025

  • J

    Janelle C.

    Purchased on 18 January 2025

    Verified purchase

    It got here nice and quickly. My son is super happy with it. Great prices for refurbished phones.

    Item

    iPhone 11 128GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in Australia on 2 February 2025