Loop Mobile AU's customer reviews

My old iPhone - the XS - was starting to act up (Took ages to call someone and often the calls would fail, apps and site pages took forever to load. Tried numerous restarts and updates, but I think it had just reached the end of its days. I bought it as a refurb in Feb 2021, so it lasted nearly 4 years). So, I decided to upgrade. The iPhone 14 seemed a good alternative - not too expensive and still "young" enough to be useful. Ordering and delivery was super quick - bought the phone on 4 Dec and it was delivered on 6 Dec, with regular tracking updates telling where it was. Transferring everything over from my old phone to my new one was easy, given it was iPhone to iPhone. The 14 itself works very well and I have had no issues so far. The look and feel is great and it is very responsive. Overall, I'm very happy with my purchase. Would recommend it and Back Market. :)

Battery at 100% health, which was unexpected. A few minor nicks around the camera that had chipped the paint, but no damage to the lenses and no other marks or noticeable wear and tear. So awesome on that front. The only issue was that there was gunk that had built up over previous use in the gaps around the on-off and volume buttons, and a little bit in the speakers. Had to use a toothpick to scrape it all out. The kind of thing I would expect to be taken care of in the refurbishment process.

Super fast delivery and Phone was in superb condition with no scratches or dents of any kind. I would call it brand new if not for the battery which is at 89%, really good for a refurbished phone. 5* service.

The phone is like brandnew and doesnt feel like its refurbished its amazing and i would defentily recomment back market for someone whose looking for a cheaper option. It also arrived earlier than expected which is so exciting

Phone came quickly and in like new condition with perfect battery health you wouldn't even know it had been used before. This was my first refurbished phone purchase so i was extremely nervous but it was a perfect experience and the warranty provides that extra reassurance. Highly recommend Back Market

All G, my G's. As anyone - I was skeptical about making an expensive purchase like this online, but for real there is nothing to worry about. Super happy with the phone and I have recommended Backmarket to friends / fam. Also, so that you know I am a real person and not a bot or paid review - I am going to type: the vagina sheaths the penis.

The overall experience with Back Market has been great. I got my phone even before the expected delivery day, and Customer Service was great when I needed to contact them. The phone I got was in perfect conditions but honestly I was a bit surprised to see the battery's maximum capacity was 90% and I notice it "wears out" pretty fast compared to my last iPhone. I guess this is just the luck of the draw (I selected "Excellent" condition, so I'd definitely recommend spending a bit more and going with "Premium" in order to avoid these small issues). But overall, a great experience :)

The watch condition was absolutely mint, Delivery was incredible quick and one day sooner than expected. Packaging was second to none, strong but eco friendly. No problems at all in fact the opposite. 100% satisfaction.

I have received the item as per description (good) minor scratches on the stainless steel nothing that a good polishing can take off, no scratches on the display, working perfectly. Battery received at 80% but it’s ok for an over 3y watch. Can be changed in the future. Recommend the seller.