Perfect Preowned's customer reviews

257 verified reviews in the last 24 months.

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  • J

    Junko P.

    Purchased on 10 June 2025

    Verified purchase

    My previous iPhone got a severe damage on its screen - it wasn't operatable. So I really needed a new phone immediately. Even I order a standard delivery by mistake, it arrived in 2 days! Thank you for that. I have a bad experience to purchase a refurbished iPhone before. The iPhone from Back Market is good quality and reasonable priced.

    Item

    iPhone 13 128GB - Midnight - Unlocked

    Condition

    Good

    Reviewed in Australia on 7 July 2025

  • J

    Jeremiah G.

    Purchased on 12 March 2025

    Verified purchase

    Amazing product for the price! I did order it over the weekend and came in on the estimated date. In immense condition for being a refurbished device. Highly recommend others if they are on a budget or are just looking to upgrade and don't see the need for the latest iphones. Back market is a great website and the team are doing an amazing job.

    Item

    iPhone 13 256GB - Midnight - Unlocked

    Condition

    Excellent

    Reviewed in Australia on 31 March 2025

  • B

    Beccie R.

    Purchased on 10 March 2025

    Verified purchase

    Was a dream to buy from this company. You get a few options to choose from as to the quality, gb etc. Delivery was very quick even though I was told there would be a delay due to cyclone Alfred. There was no delay. I bought this for my son and he's very happy with it. I'm very impressed in the quality, delivery and professionalism of this company and would not hesitate to buy again. I have recommended you to multiple people and I will never buy a new phone again. Refurbished all the way! Thanks so much.

    Item

    iPhone 13 256GB - Midnight - Unlocked

    Condition

    Excellent

    Reviewed in Australia on 24 March 2025

  • A

    Andrew H.

    Purchased on 13 July 2025

    Verified purchase

    Package arrived quickly and in perfect condition. The refurbished MacBook Pro is in excellent condition and a welcome upgrade to my old MBP. Happy days 👌

    Item

    MacBook Pro Retina 15-inch (2019) - Core i7 - 16GB SSD 256 QWERTY - English

    Condition

    Excellent

    Reviewed in Australia on 27 July 2025

  • S

    Simone Y.

    Purchased on 7 July 2025

    Verified purchase

    Received an iPhone 13 arrived quickly. Works well. I thought it wasn’t charging at first but turned out to be my plug. I am getting used to iOS have always been an android girl. I am not a fan but I guess like all changes I will get used to it!

    Item

    iPhone 13 512GB - Red - Unlocked

    Condition

    Good

    Reviewed in Australia on 28 July 2025

  • J

    Jacqueline S.

    Purchased on 12 March 2025

    Verified purchase

    I was extremely pleased with my purchase. Not only did I receive the iPad in record time, it was well packed and in pristine condition. Backmarket will be my first port of call for my next technology purchase. Full marks for service!

    Item

    iPad 10.9" (2022) 10th gen 64 GB - Wi-Fi + 5G - Silver

    Condition

    Excellent

    Reviewed in Australia on 31 March 2025

  • N

    Nicola S.

    Purchased on 15 January 2025

    Verified purchase

    I purchased the ‘fair condition’ version of the 2017 MacBook Pro last week and was so incredibly happy with the product I received! Despite the minor and hardly noticeable signs of use, the laptop looks, feels and operates like it’s practically new. Additionally, the quality of service and updates from the back market team was also very helpful and helped put my mind at ease. I find it very hard to source a reliable and efficient second hand technology store without feeling some sense of dread, but back market definitely rose to the challenge and surpassed my expectations. It also arrived earlier than anticipated - so a definite plus. Will definitely be coming back here again in the future.

    Item

    MacBook Pro Retina 13-inch (2017) - Core i5 - 8GB SSD 256 QWERTY - English

    Condition

    Fair

    Reviewed in Australia on 20 January 2025

  • R

    Régis B.

    Purchased on 1 May 2025

    Verified purchase

    The phone was in excelent condition, really inpressed by the product. Couldn't tell it was refurbished one.

    Item

    Google Pixel 7 128GB - Black - Unlocked

    Condition

    Good

    Reviewed in Australia on 22 May 2025

  • R

    Russell O.

    Purchased on 8 July 2025

    Verified purchase

    I felt that I got a great deal with a great product and will be a return client to this company, I feel like I got what was advertised and that makes me happy. Good trustworthy company wouldn’t recommend anyone else.

    Item

    iPhone 12 128GB - Red - Unlocked

    Condition

    Excellent

    Reviewed in Australia on 20 July 2025

  • D

    Deborah H.

    Purchased on 21 June 2025

    Verified purchase

    Watch; 5/5 Watch is perfect, absolutely exactly what I wanted and paid for. Band; 0/5 Paid only for a watch with no band as I have a selection and didn’t see the need to create yet more waste on this planet of ours. Received a white watch band that I didn’t want. Delivery; 4/5 Paid for express service. Did not receive the watch in the timeframe paid for.

    Item

    Apple Watch Series 6 (2020) GPS 40 mm - Aluminium Silver - No band No band

    Condition

    Fair

    Reviewed in Australia on 14 July 2025