5 verified reviews in the last 12 months.
Dawn S.
Purchased on 19 November 2024
The phone was working perfectly at first but after a couple of days it locked me out and even the code l put in didn't work and there was no way l could get in . I tried to look where to get in touch with you and couldn't find anything. I took the phone to a nice man l know and he took it back to factory start and l put everything back in again . It was good for a day and looked again . He did it again and l just use fingerprint and pattern to get into my phone and so far is okay. I would have got in touch with you if l could . I did try and they said it wasn't there department.
Reviewed in Australia on 9 December 2024
Galaxy A70 128GB - Black - UnlockedSteven P.
Purchased on 31 July 2024
I was initially sent the wrong model and it took quite a while to return it and get a new one delivered. Ultimately the phone I got was great quality with very good battery life left, and the Customer Support process was very easy and they communicated well. My negative review is only really related to how long it took to rectify the first error and get the correct phone into my hands.
Reviewed in Australia on 9 December 2024
iPhone SE (2020) 128GB - Black - UnlockedLeo V.
Purchased on 18 November 2024
Very happy with this purchase. The phone is surprisingly like new.
Reviewed in Australia on 9 December 2024
Oppo A15 32GB - Black - Unlocked - Dual-SIMClementine B.
Purchased on 14 May 2024
Ordering from backmarket has been the biggest joke. I've ordered a phone about 2 months ago as mine broke and thought I was going to receive it a week later. Turns out I spent 1 month and a half without a phone dealing with the post and backmarket customer service... Once I finally got a refund and ordered a new Iphone I got a white instead of a black that I paid extra for and the phone hasn't been cleaned at all... Anyway it's one of the most disapointing purchase I've made.
Reviewed in Australia on 9 December 2024
iPhone XR 64GB - Black - UnlockedKalani L.
Purchased on 10 May 2024
It’s good, but I ordered 128gb and I got 64gb
Reviewed in Australia on 9 December 2024
iPhone 11 128GB - Black - Unlocked