This is the first time I've bought a refurbished iPhone so naturally I had some misgivings. The iPhone I purchased was described as being in GOOD condition so I was expecting some acceptable wear and tear, the phone has arrived and it's in MINT condition. It's been installed and ready to go. A very happy camper. Delivery was quicker than expected and communication was excellent. The phone was expertly packed. Well done! I would recommend Back Market.

I was initially sent the wrong model and it took quite a while to return it and get a new one delivered. Ultimately the phone I got was great quality with very good battery life left, and the Customer Support process was very easy and they communicated well. My negative review is only really related to how long it took to rectify the first error and get the correct phone into my hands.

Arrived in good condition with no defects or any delays phone is working great would not hesitate to buy another if I need one and letting all my friends and family know about backmarket

Impressed with super quick delivery and good packaging. Excellent condition and seems to be operating as new. Very happy teenage daughter and purchaser!

Worst company I’ve ever dealt with. Ordered the pristine option, expecting to get a pristine iPhone with 100% battery. Got a scratched screen phone with a non-genuine battery that was rejected by the phone so I couldn’t even see the health percentage. Returned it for refund… instead of refunding they just sent me another one, only this one was worse than the first one. Now on my second day of waiting for *another* return label since they’ve seemingly stopped responding. PLEASE go with Reebelo or Apple refurbished for a phone, these guys are not it.

Needed a phone for my mom due to 3G closing down. Great phone in better condition than expected and works perfectly. Thank you so much.

Arrived faster than expected, phone looks and functions as new. I can’t see myself buying new again. It cost me much less and doesn’t have the environmental impact of buying new, I’m very happy.

The Iphone is of excellent quality. Purchase from the website too easy. Delivery and Packaging great very happy with my purchase

Quick, phone in excellent condition, 90% battery. Perfect