476 verified reviews in the last 12 months.
Philip Y.
Purchased on 10 January 2024
It was a purchase for my daughter starting high school. She is very happy with your product. It is performing as I expected, and it has a battery of 100% health, which is a bonus. I've recommended the Back Market to other family members who have now purchased phones in the last two weeks. I applaud the transparency you offer on your site with the process of refurbishing, the sellers profiles and the comparison tool. Very thorough. A well-thought-out funnel.
Reviewed in Australia on 21 January 2024
iPhone SE (2020) 64GB - White - UnlockedJeffrey D.
Purchased on 29 January 2024
This is the first time I've bought a refurbished iPhone so naturally I had some misgivings. The iPhone I purchased was described as being in GOOD condition so I was expecting some acceptable wear and tear, the phone has arrived and it's in MINT condition. It's been installed and ready to go. A very happy camper. Delivery was quicker than expected and communication was excellent. The phone was expertly packed. Well done! I would recommend Back Market.
Reviewed in Australia on 1 February 2024
iPhone SE (2020) 64GB - Black - UnlockedSteven P.
Purchased on 31 July 2024
I was initially sent the wrong model and it took quite a while to return it and get a new one delivered. Ultimately the phone I got was great quality with very good battery life left, and the Customer Support process was very easy and they communicated well. My negative review is only really related to how long it took to rectify the first error and get the correct phone into my hands.
Reviewed in Australia on 22 August 2024
iPhone SE (2020) 128GB - Black - UnlockedDonald R.
Purchased on 10 March 2024
Arrived in good condition with no defects or any delays phone is working great would not hesitate to buy another if I need one and letting all my friends and family know about backmarket
Reviewed in Australia on 24 March 2024
iPhone SE (2020) 64GB - Black - UnlockedSally D.
Purchased on 8 February 2024
Impressed with super quick delivery and good packaging. Excellent condition and seems to be operating as new. Very happy teenage daughter and purchaser!
Reviewed in Australia on 28 February 2024
iPhone SE (2020) 64GB - Red - UnlockedZac M.
Purchased on 15 May 2024
Worst company I’ve ever dealt with. Ordered the pristine option, expecting to get a pristine iPhone with 100% battery. Got a scratched screen phone with a non-genuine battery that was rejected by the phone so I couldn’t even see the health percentage. Returned it for refund… instead of refunding they just sent me another one, only this one was worse than the first one. Now on my second day of waiting for *another* return label since they’ve seemingly stopped responding. PLEASE go with Reebelo or Apple refurbished for a phone, these guys are not it.
Reviewed in Australia on 1 July 2024
iPhone SE (2020) 128GB - White - UnlockedTatjana B.
Purchased on 26 September 2024
Needed a phone for my mom due to 3G closing down. Great phone in better condition than expected and works perfectly. Thank you so much.
Reviewed in Australia on 7 November 2024
iPhone SE (2020) 128GB - Black - UnlockedNicole M.
Purchased on 11 January 2024
Arrived faster than expected, phone looks and functions as new. I can’t see myself buying new again. It cost me much less and doesn’t have the environmental impact of buying new, I’m very happy.
Reviewed in Australia on 31 January 2024
iPhone SE (2020) 64GB - Black - UnlockedGeoffrey M.
Purchased on 24 December 2023
The Iphone is of excellent quality. Purchase from the website too easy. Delivery and Packaging great very happy with my purchase
Reviewed in Australia on 19 January 2024
iPhone SE (2020) 64GB - Black - UnlockedNatalie E.
Purchased on 25 October 2024
Quick, phone in excellent condition, 90% battery. Perfect
Reviewed in Australia on 12 November 2024
iPhone SE (2020) 64GB - White - Unlocked